Webshop Terms and Conditions
ARTICLE 1 – PRODUCTS
We are currently offering a pre-purchase of our new WOTN hoodie!
ARTICLE 2 – REGISTRATION
To order a product, you have to create an account. For this, you need to provide personal information to us. You declare that you accurately provide such information and that you will keep such information up to date. We take great care in protecting your personal information (personal data). For more information, please look at our privacy statement (as published on our website). Please ensure you will use strong passwords only and that your passwords are kept secret. You are responsible for safeguarding this information and any abuse of your account resulting from the loss of this information, is for your own risk.
ARTICLE 3 – PAYMENTS
The (total) price of our Products are indicated in our webshop. You pay through our online payment service; Stripe is the payment service provider. For the moment, our products are available by pre-purchase. Any shipping costs will be borne by you.
ARTICLE 4 – PRE ORDER
PRE-ORDER NOW! THIS AND ALL PRODUCTS ORDERED WITH IT WILL SHIP ON OR AROUND MAY 15TH!
ARTICLE 4 – DELIVERY
We will deliver your product to the address you have specified. Once we have dispatched your product, we can no longer amend the address. PostNL is our fulfilment partner and handles distribution of our products. When your product is dispatched, we will give you a track & trace code, which gives you the opportunity to trace your product. We undertake to deliver products as soon as possible. If a delivery is delayed, we will notify you via e-mail. Shipment for now is only available for delivery within the Netherlands.
ARTICLE 5 – RETURNS
You can always return a product, provided you do so within 14 days of receipt (the “withdrawal Period”). To return products, you can fill out the return form. We will fully refund the purchase price within 14 days after having received your returned product.
Cost for return shipments shall be borne by you.
During the Withdrawal Period, you shall exercise due care in handling the product and its packaging. You will only remove packaging and use the product to the extent that this is necessary to establish whether or not you want to keep the product.
ARTICLE 6 – WARRANTY
We provide a warranty period of one year on all our products. If the products become damaged through normal use, you are entitled to a replacement product. You have to send us the defective product – if reasonably possible – in the original packaging. The shipping costs shall be borne by you.
ARTICLE 7 – LIABILITY
We are not liable for any damages that may be caused as a result of you using the product. However, we are liable for damages that result from our wilful misconduct or gross negligence. In any case, our liability will never exceed the purchase price of the product that caused the damage.
ARTICLE 8 – INTELLECTUAL PROPERTY
All intellectual property (including: copyrights, wordmarks and trademarks) in relation to our text, photo’s, video’s or any other materials, are owned by us (or are used by us with permission of the owners). You shall refrain from committing any acts that may infringe these rights.
ARTICLE 9 – COMPLAINTS
If you have a complaint, we would like to hear it. Please file your complaint as soon as possible by sending a detailed description to firstname.lastname@example.org. We will process your complaint as soon as possible, but in any event within five working days. Should it take longer to handle your complaint, you will receive a notification within five working days to confirm that we have received your complaint, together with an indication of when we expect to respond. If we cannot settle a complaint amongst us, your complaint will be dealt with in accordance with the dispute section below.
ARTICLE 10 – DISPUTES
Dutch law applies to these Terms. Subject to mandatory legal provisions providing otherwise, any conflicts that may ensue from these Terms, will be submitted to the jurisdiction of the Dutch Courts, in the district Amsterdam.